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70-665 Study Guide
This will be a living post as I seek out information covering the topics of the Lync Administrator exam, 70-665.
Skills Being Measured This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. |
Designing a Topology for Lync Server 2010 (25 percent)
Designing a Conferencing and Enterprise Voice Infrastructure (25 percent)
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Design a dial plan.
- This objective may include but is not limited to:
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Design for voice routing.
- This objective may include but is not limited to:
- PSTN breakout points;
- PBX phones;
- trunk routing; media gateway;
- least cost/alternate routing
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Define voice policies.
- This objective may include but is not limited to:
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Define conference policies.
- This objective may include but is not limited to:
- controlling usage;
- system capacity considerations
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Design for Response Group Services (RGS).
- This objective may include but is not limited to:
- workflow; contact objects;
- agents and queues;
- groups
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Design for emergency services implementation.
- This objective may include but is not limited to:
- Enhanced 911 (E911);
- SIP trunk emergency service providers;
- location policies;
- Location Information Service (LIS) wiremap;
- analyze network mapping
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Plan for devices.
- This objective may include but is not limited to:
- considerations for different endpoint types, including analog devices, common area phones, and standalone devices;
- DNS and DHCP requirements
Planning for External Dependencies and Migration (24 percent)
Planning for High Availability and Business Continuity (26 percent)
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Plan for high availability.
- This objective may include but is not limited to:
- choosing Survivable Branch Appliance (SBA) vs. Standard vs. Enterprise in high availability;
- number of servers and pools required;
- server redundancy
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Plan for load balancing.
- This objective may include but is not limited to:
- Hardware Load Balancing (HLB)
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- This objective may include but is not limited to:
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Plan for disaster recovery.
- This objective may include but is not limited to:
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Plan for system monitoring.
- This objective may include but is not limited to:
- synthetic transactions;
- identifying components to monitor;
- monitoring technologies such as Microsoft System Center Operations Manager
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Plan for site resiliency.
- This objective may include but is not limited to:
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